Shipping and Delivery Policy for Sytro
At Sytro, we strive to deliver your orders promptly and efficiently. This policy outlines our shipping and delivery processes to ensure a smooth experience for our customers.
1. Shipping Areas
We currently ship only within India.
2. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Timelines
- Delivery times may vary depending on the destination. Here are the estimated timelines:
- Metro Cities: 3-5 business days
- Other Areas: 5-7 business days
- These timelines are estimates and may vary due to unforeseen circumstances.
4. Shipping Costs
Shipping is free for all orders within India.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number.
- You can track your order status on our website by logging into your account.
6. Delays in Delivery
- While we strive to deliver your order on time, delays may occur due to reasons beyond our control, such as courier delays, natural disasters, or incorrect address details.
- In case of a delay, we will keep you informed and work with our shipping partners to resolve the issue as quickly as possible
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately.
- We will investigate the issue and arrange for a replacement at no additional cost to you.
8. Returns
- If you are not satisfied with your purchase, you may return the product within 15 days of delivery, provided it is unused, in its original packaging, and with all tags attached.
- For more details, please refer to our Returns and Refunds Policy.
8. Contact Us
If you have any questions about our Shipping and Delivery, please contact us at:
Email: sytrobags@gmail.com
Phone: +91 72933 33483
Address: Panakal tower North Basin Road Broadway Ernakulam, Kochi, Kerala 682031
